Samsung Galaxy A5 (2014)

1. Open the “Settings” of your device.
2. Choose “Device maintenance”.
3. At the bottom left, choose “Battery”.
4. At the very bottom, choose “Unmonitored apps”.
5. Check if “adidas Running” is already in the list. If it’s in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
6. At the very bottom, tap on “Add apps”.
7. Find “adidas Running” in the list of apps.
8. Put a checkmark into the checkbox next to “adidas Running”.
9. At the very top, press “Done”.
10. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Tap on “Special access”.
5. Choose “Optimize battery usage”.
6. In the drop-down list at the top, switch from “Apps not optimized” to “All” or “All apps”.
7. Find “adidas Running” in the list of apps.
8. Next to “adidas Running”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
9. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Device maintenance”.
3. At the bottom left, choose “Battery”.
4. In the upper half, choose “Battery usage”.
5. At the top right, tap on (three dots) to open the expanded menu.
6. Choose “Optimize battery usage”.
7. In the drop-down list at the top, switch from “Apps not optimized” to “All apps”.
8. Find “adidas Running” in the list of apps.
9. Next to “adidas Running”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
10. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Find “adidas Running” in the list of apps.
4. Tap on “adidas Running”.
5. Choose “Mobile data”.
6. Next to “Allow background data usage”, make sure the switch is turned on, i.e. with its knob or handle at the right.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Notifications”.
3. Find “adidas Running” in the list of apps.
4. Next to “adidas Running”, make sure the switch is turned on, i.e. with its knob or handle at the right.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Display”.
3. Further down, tap on “Status bar”.
4. Next to “Show recent notifications only”, make sure the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Choose “Special access”.
5. Tap on “Allow app while Data saver on”.
6. Find “adidas Running” in the list of apps.
7. Next to “adidas Running”, make sure the switch is turned on, i.e. with its knob or handle at the right.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Device maintenance”.
3. At the bottom left, choose “Battery”.
4. Find the section “Power saving mode”.
5. Make sure that either “Off” or “Mid” is selected.
6. If it says “Off”, there’s nothing left for you to do. Otherwise, proceed with the next step.
7. If it says “Mid”, tap on “Mid” again for its details to appear.
8. At the top, choose “Customize”.
9. Further down, next to “Background network usage”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
10. At the very top, choose “Apply”.
11. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Find “adidas Running” in the list of apps.
4. Tap on “adidas Running”.
5. Further down, in the “App settings” section, find “Notifications”.
6. Tap on “Notifications”.
7. Next to “Allow notifications”, make sure the switch is turned on, i.e. with its knob or handle at the right.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Find “adidas Running” in the list of apps.
4. Tap on “adidas Running”.
5. Choose “Mobile data”.
6. Next to “Allow app while Data saver on”, make sure the switch is turned on, i.e. with its knob or handle at the right.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Device maintenance”.
3. At the bottom left, choose “Battery”.
4. At the top right, tap on (three dots) to open the expanded menu.
5. Choose “Advanced settings”.
6. Next to “App power monitor”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Device maintenance”.
3. At the bottom left, tap on “Battery”.
4. At the very bottom, choose “Always sleeping apps”.
5. If “adidas Running” is not in the list of apps, there’s nothing left for you to do. Otherwise, proceed with the next step.
6. At the top right, tap on (three dots) to open the expanded menu.
7. Choose “Delete apps”.
8. Delete “adidas Running”.
9. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Device maintenance”.
3. Do not press “Optimize now”. Remember never to use “Optimize now” here.
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Cloud and accounts”.
3. Tap on “Accounts”.
4. At the top right, choose “More”.
5. If it says “Turn off auto sync”, there’s nothing left for you to do. Otherwise, proceed with the next step.
6. Tap on “Turn on auto sync”.
7. Tap on “OK”.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Find “adidas Running” in the list of apps.
4. Tap on “adidas Running”.
5. Further down, in the “App settings” section, find “Notifications”.
6. Tap on “Notifications”.
7. Next to “Set as priority”, make sure the switch is turned on, i.e. with its knob or handle at the right.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Sync” is turned on (colored).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Find “adidas Running” in the list of apps.
4. Tap on “adidas Running”.
5. Further down, in the “App settings” section, find “Permissions”.
6. Tap on “Permissions”.
7. Make sure that all switches are turned on, i.e. with their knobs or handles at the right, unless you have any specific objections.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Device maintenance”.
3. At the bottom right, choose “Memory”.
4. Do not press “Clean now”. Remember never to use “Clean now” here.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Connections”.
3. Tap on “Wi-Fi” at the left side of the screen.
4. At the top right, choose “Advanced”.
5. Tap on “Keep Wi-Fi on during sleep”.
6. Select “Always”.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Power saving” is turned off (gray).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Smart Manager”.
3. Tap on “Battery”.
4. At the top, choose “Battery usage”.
5. At the top right, tap on “More”.
6. Choose “Optimize battery usage”.
7. In the drop-down list at the top, switch from “Apps not optimized” to “All apps”.
8. Find “adidas Running” in the list of apps.
9. Next to “adidas Running”, make sure the switch is turned off, i.e. with its knob or handle at the left.
10. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Smart Manager”.
3. Tap on “Battery”.
4. In the “App power saving” section, choose “Detail”.
5. At the top, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
6. Find “adidas Running” in the list of apps.
7. Tap on “adidas Running”.
8. Select “Turned off”.
9. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Applications”.
3. Tap on “Application manager”.
4. Find “adidas Running” in the list of apps.
5. Tap on “adidas Running”.
6. Choose “Notifications”.
7. Next to “Allow notifications”, make sure the switch is turned on, i.e. with its knob or handle at the right.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Notifications”.
3. Find “adidas Running” in the list of apps.
4. Next to “adidas Running”, make sure the switch is turned on, i.e. with its knob or handle at the right.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Smart Manager”.
3. Tap on “Battery”.
4. In the “App power saving” section, choose “Detail”.
5. At the top right, tap on “More”.
6. If it says “Block notifications”, there’s nothing left for you to do. Otherwise, proceed with the next step.
7. Tap on “Show notifications”.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Applications”.
3. Tap on “Application manager”.
4. Find “adidas Running” in the list of apps.
5. Tap on “adidas Running”.
6. Choose “Permissions”.
7. Make sure that all switches are turned on, i.e. with their knobs or handles at the right, unless you have any specific objections.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Smart Manager”.
3. Tap on “Battery”.
4. In the “Power saving” section, choose “Power saving mode”.
5. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Accounts”.
3. At the top right, tap on “More”.
4. If it says “Turn off auto sync”, there’s nothing left for you to do. Otherwise, proceed with the next step.
5. Tap on “Turn on auto sync”.
6. Tap on “OK”.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Sync” is turned on (colored).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. In the “Power saving” section, choose “Power saving mode”.
4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Applications”.
3. Tap on “Application manager”.
4. Find “adidas Running” in the list of apps.
5. Tap on “adidas Running”.
6. Choose “Notifications”.
7. Next to “Set as priority”, make sure the switch is turned on, i.e. with its knob or handle at the right.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. In the “Power saving” section, choose “Ultra power saving mode”.
4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “U. power saving” is turned off (gray).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Wi-Fi”.
3. At the top right, tap on “More”.
4. Tap on “Keep Wi-Fi on during sleep”.
5. Select “Always”.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Power saving” is turned off (gray).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Smart Manager”.
3. Tap on “Battery”.
4. In the “Power saving” section, choose “Ultra power saving mode”.
5. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Smart Manager” on your device.
2. At the top left, choose “Battery”.
3. In the “App optimization” section, choose “Detail”.
4. At the top, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
5. Find “adidas Running” in the list of apps.
6. Tap on “adidas Running”.
7. Select “Turned off”.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Sounds and notifications”.
3. At the bottom, tap on “App notifications”.
4. Find “adidas Running” in the list of apps.
5. Tap on “adidas Running”.
6. Next to “Block notifications”, make sure the switch is turned off, i.e. with its knob or handle at the left.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Applications”.
3. Tap on “Application manager”.
4. Find “adidas Running” in the list of apps.
5. Tap on “adidas Running”.
6. At the top, next to “Show notifications”, make sure there’s a checkmark in the checkbox.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Smart Manager” on your device.
2. At the top left, choose “Battery”.
3. In the “App optimization” section, choose “Detail”.
4. At the top right, choose “More”.
5. If it says “Block notifications”, there’s nothing left for you to do. Otherwise, proceed with the next step.
6. Tap on “Show notifications”.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Sounds and notifications”.
3. At the bottom, tap on “App notifications”.
4. Find “adidas Running” in the list of apps.
5. Tap on “adidas Running”.
6. Next to “Set as priority”, make sure the switch is turned on, i.e. with its knob or handle at the right.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Smart Manager” on your device.
2. At the top left, choose “Battery”.
3. In the “Power saving” section, choose “Power saving mode”.
4. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Accounts”.
3. At the top right, tap on “More”.
4. If it says “Turn off auto sync”, there’s nothing left for you to do. Otherwise, proceed with the next step.
5. Tap on “Turn on auto sync”.
6. Tap on “OK”.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Sync” is turned on (colored).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. In the “Power saving” section, choose “Power saving mode”.
4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Smart Manager” on your device.
2. At the top left, choose “Battery”.
3. In the “Power saving” section, choose “Ultra power saving mode”.
4. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. In the “Power saving” section, choose “Ultra power saving mode”.
4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “U. power saving” is turned off (gray).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Wi-Fi”.
3. At the top right, tap on “More”.
4. Tap on “Keep Wi-Fi on during sleep”.
5. Select “Always”.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Power saving” is turned off (gray).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Application manager”.
3. Find “adidas Running” in the list of apps.
4. Tap on “adidas Running”.
5. At the top, next to “Show notifications”, make sure there’s a checkmark in the checkbox.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Data usage”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Next to “Auto sync data”, make sure there’s a checkmark in the checkbox.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Sync” is turned on (colored).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Power saving”.
3. Tap on “Power saving mode”.
4. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “U. power saving” is turned off (gray).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Power saving”.
3. Tap on “Ultra power saving mode”.
4. At the top, make sure the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Wi-Fi”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Choose “Advanced”.
5. Tap on “Keep Wi-Fi on during sleep”.
6. Select “Always”.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. Swipe down from the status bar to show notifications and quick settings.
2. Find the quick settings (where you can also turn on and off Wi-Fi, Bluetooth, etc.).
3. Make sure that “Power saving” is turned off (gray).
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “adidas Running”, and prevent them from working correctly.
2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “adidas Running”.
3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No

1. If you’ve made any changes based on the advice above and you’ve adjusted the settings of your device, proceed with the next step. Otherwise, there’s nothing left for you to do.
2. Restart your device once. You can either choose the “Restart” option directly, if available, or turn off your device, wait a few seconds, and then turn it on again manually.
3. Open “adidas Running” once on your device – by tapping on “adidas Running” on your home screen or in the list of all apps.
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Samsung Galaxy A5 (2014)?
👍  Yes 👎  No